Your Privacy Matters

Your privacy matters. Learn how we collect, use and protect your information.

Privacy Policy

Last Updated: June 2026

BloomTalk ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, join our waitlists, complete surveys or otherwise interact with BloomTalk.

1. What Information We Collect

We may collect:

• Name

• Email address

• Phone number (if provided)

• Professional information (such as therapist qualifications, practice information and areas of specialisation)

• Survey responses

• Website usage information and analytics

• Any information you voluntarily provide to us

2. Why We Collect Information

We collect information to:

• Develop and improve BloomTalk

• Conduct research and gather feedback

• Manage therapist and client waitlists

• Communicate updates, launch announcements and opportunities

• Respond to enquiries

• Improve our website and future services

3. How We Store Information

Information submitted through BloomTalk may be stored using trusted third-party providers, including website, survey, email marketing and cloud-based service providers.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

4. How We Use Information

We may use your information to:

• Contact you regarding BloomTalk updates

• Share information about our services and launch announcements

• Analyse survey feedback and research findings

• Improve the BloomTalk platform and user experience

We do not sell your personal information to third parties.

5. Disclosure of Information

We may disclose information to trusted service providers who assist us in operating BloomTalk, including:

• Website hosting providers

• Survey providers

• Email communication providers

• Technology and software service providers

These providers may store information outside Australia.

We will not publicly share personal identifying information without your consent unless required by law.

6. Marketing Communications

By joining a BloomTalk waitlist or providing your contact details, you may receive updates, launch announcements, founding therapist information and other communications relevant to BloomTalk.

You may request to stop receiving BloomTalk communications at any time by contacting us at hello@bloomtalk.com.au.

7. Access and Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate or outdated.

8. Cookies and Analytics

BloomTalk may use cookies and analytics tools to understand website usage and improve our services.

These tools may collect information such as browser type, pages visited and general location information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

BloomTalk

hello@bloomtalk.com.au